Frequently Asked Questions (FAQs)

Q: Can I freeze my membership?
A: Yes, membership freezes may be available under certain conditions. Please contact us for details.

Q: Do you offer guest passes?
A: Yes, guest passes are available for a fee. Contact the front desk for pricing and details.

Q: What happens if I miss a scheduled class or training session?
A: Cancellations must be made within the required time frame. Late cancellations or no-shows may result in penalties.

Q: Can I transfer my membership to someone else?
A: No, memberships are non-transferable.

Q: Are there locker rooms and showers available?
A: Yes, locker rooms and showers are available for member use.

Q: How do I update my personal information?
A: You can update your personal details by contacting our front desk or emailing us.

Q: Do you offer refunds if I cancel my membership?
A: No, memberships are non-refundable as per our cancellation policy.